St Martins Lane Hotel - London

Location was incredible and the staff was efficient. Five Guys, set within 5 minutes' walk, was the best for dining. The hotel was right in the heart of London.

We were greeted with a friendly welcome by your reception staff. Bedroom stylish and comfortable. Great ambiance in both the bar and restaurant where staff were very friendly and helpful. Could not fault the service.

A coffee maker or kettle and cafetiere in the room would have been welcomed.

The location is really great, between Leicester Square, Trafalgar Square and Covent Garden. Staff really kind.

The hotel is really modern, but the room is not so big and breakfast and wi-fi were not included. Honestly I think the price is too high and I'd say this is is a four stars hotel and not five.

Excellent contemprary design, very well trained personnel, exceptionnaly good location for London : right in center yet very quiet

Standard room is quite small and the airheating is difficult to regulate (the air was etreemly dry)

the cool decor and laid back staff

so cool that there was no coffee making facilities in the room and only one hard chair and no bedside tables

The staff were A1 and very helpful and the manager Jose was very proffesional

Maybe a little too dark in the lift and l could not see the buttons to push

A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Design, city center location and friendly professional staff

Internet connection ( slow ), airco on rooms did not work well

The location was absolutely perfect for our needs. The hotel was chic and clean. The concierge was exceptional, kind and informative.

We had just checked out, but left our bags so we could shop for the rest of the day. It was pouring rain and we needed an umbrella. No one could find me an umbrella to use and we had to leave the hotel in the pouring rain.

The hotel is fantastic and is a piece of design architecture the hotel staff were excellent and the restaurant is top notch I also highly reccomend the adjacent cote brasserie my only con would be the size of the room which even after I upgraded to luxery suite were extemly small but still I find it worth while taking into account all other factors and specially the location near covent garden at the end of the day I highly recomend it

Location is perfect, just a few steps from Piccadilly Circus, Trafalgar Sq. and Covent Garden. Leicester Square tube (Piccadilly line) station is nearby. Very helpful staff. Nice restaurant, too.

WLAN/Wifi should be free everywhere nowadays!

A trendy understated class hotel...with a design edge! Amazing restaurant and bar where people watching is a must..and the food- well try it for yourselves...divine in Asia di Cuba. The rooms are contemporary comfort and the service friendly and welcoming. Top notch!!!

Even though opened more than 10 years ago, still looks good.

One has to pay 10 gbp for internet while other London hotels offer it free of charge. :(

This was the smallest room I have ever stayed in, there were not even bedside tables, because there was no space for them. There was a desk with a chair, the chair could not be used as it could not be pulled out!

The staff was responsive, the decor was interesting.

The restaurant, for breakfast, was disorganized, staff seemed harried, hurried, and hassled but polite and helpful. Frankly, we think you need someone very experienced in organizing things.